"knuckle down"
hmm.. how and what shall i start with?
OK! I've got a job.
alhamdulilah,alhamdulilah
with a quite well known telecommunication company, Starhub (like duh!)
hehe!
for the position of relationship manager.
i wish..
its just Sales Coordinator BUT im not doing sales. phew!
and below..are the brief details of my job scope.
-To provide sales administrative support to the sales teams
-Maintaining close communication with customers on order processing, management and fulfillment
-Attend to cust requirements, complaints and feedbacks in the most efficient and service-oriented way. (my favorit u..)
-Liaise with Customer Services, Finance and other product business units to ensure services are provided in a timely manner.
my office will be at Cuppage Rd and my working hours are perfectly ideal. =)
but something made me think twice.
its a contractual based job for one year.
and working in a contract gives limitation to u as an employee of that organization. (do i see this somewhere in my HRM module?)
hehe!
my annual leave.medical leave is fine.
and Wed which is like Today, will be the signing of my appointment letter.
*lets rewind and wind a litttlee*
as usual, i was sending out resumes in a MASSly basis. hehe. and i happened to surf Starhub's website and there goes my mouse click 'Careers with Starhub'
and most of the job either needs you to have a degree and bloody years of experience OR you just need a standard O level qualifications. so..either i will fall into being the under qualified or Over Qualified. hehe!
then,i came upon that position but knowing its a one yr contract, "why not give it a try?" pros and cons do exist but it all depends on how i view the entire job. atleast this can be a stepping stone for me to gather experiences which hopefully would be sufficient for me to get a better paying job. =))
i was called for interview on Tues at 5.30pm. but due to
unforeseen circumstances, i was held up. (grins) and after filling up the norms, i was brought to the interview room and there are 2 interviewers. one of which is the HR lady who called and another one is a ...sigh... a guy. indiany looking with transition lens and those perfect eyes. hehe! and wearing some suit from G2000 or something like that lar..
*hindi song in the background*
reality check!
the interview finished about 6.30pm and when i was asked to describe my personality, i blurted "Cheerful, Bubbly,..." and the guy said"Ya,we can see that" and that smile. ;)
and i did mention something about "Maintaining a 2 way dialogue sessions with our customers??" macam real je.
hehehe!
other dorts of questions include on my past experiences in handling cust from IRAS and ways to handle the different types of customers.
this job requires me to do intensive emailings to customers. high end customers. =))
*keching,keching*
so..they asked quite alot of customer retention and stuffs.ooof! so CRM. hehe!
it went very well i would say and stepping out of that building occurs to me that i can sense positive electrons and useful energy atoms evolving around me. i've never felt relaxed or at calm at any interview and i can even giggle during the interview. dushk!
i'll be going to Starhub building to ask much more HR related queries at 2pm. all thanks to sister's tips. hehe!
and I've forgotten to inform my secondary buddies about the change of jobs.
and this was quite a random meet up done at Starbucks, Civics Centre at Woodlands and stopover at the ladies and to Charles & Keith.
presenting Halimah, Hafiizah and Shazanah. =)
and i "invested" in something. pretty,pretty design =))
khuda hafiz
feelings of mine
6:10 PM
